Who we are
The Merchant Payments Alliance of India (MPAI) is a group of like-minded merchants accepting digital payments in an ever-growing payments market in India. Our members include leading technology companies who serve lakhs of consumers in India.
Why we exist
Our fundamental goal is to safeguard and represent the interests of merchants in consonance with consumer welfare. We focus on reducing frictions in digital payments through focused advocacy and capacity building. We organise our efforts around the following foundational pillars:
TO BECOME A GO TO RESOURCE FOR MERCHANTS TO CONTRIBUTE TO INFORMED POLICY DISCOURSE
We are a forum for merchants to share information and practical insights in order to enhance consumer welfare. We channel this wealth of knowledge to engage constructively with the regulatory ecosystem and policymakers and trigger progressive policy change.
TO ENHANCE THE EFFICIENCY, INCLUSION, SELF-RELIANCE AND VALUE OF INDIA’S DIGITAL MARKETS
We promote the use of digital payments to help India achieve key national goals such as universal access to utilities and basic services. We engage in creating innovative solutions to improve efficiency and reduce transaction-related frictions, while ensuring data protection and fraud prevention.
TO BOLSTER DIGITAL INDIA THROUGH PUBLIC INTEREST RESEARCH AND THOUGHT LEADERSHIP ON THE MERCHANTS ECOSYSTEM
We apply multidisciplinary and multidimensional lenses to facilitate knowledge development in the digital economy. We tap into the experiences of a wide set of stakeholders to produce cutting-edge public interest research.
TO BUILD CITIZEN AND CONSUMER AWARENESS AND LEVERAGE PUBLIC-PRIVATE PARTNERSHIPS, TO FOSTER TRUST IN DIGITAL MARKETS.
We solicit ground-level understanding to understand and address lacunae in digital market regulation. With this insight, we conceptualise and advocate legal-regulatory and policy reforms to engender public trust in digital markets
Payment methods and processes in India stand at the cusp of a great digital revolution.
As new payment solutions become ubiquitous, the unique opportunities and challenges they throw up need to be addressed with precision. We also recognise the importance of online transactions for India to achieve its trillion-dollar digital economy target. This is particularly since digital payments regulation is in its foundational stages, and its evolution will determine the efficiency, inclusiveness and productivity of India’s digital economy.