Merchants’ Day Conference 2026: Building Trust in Agentic Commerce
Merchants’ Day, our flagship event, now in its fifth edition, was attended by participants and experts across organisations representing digital merchants, payment processors, card networks, regulators, technology, legal, and academia. The event looked at the opportunities and upcoming governance issues as AI agents start shaping the future of commerce. Agentic AI systems that can discover, […]
Towards a tokenization framework for cards
Background The Merchant Payments Alliance of India (MPAI) seeks to channel its collective operational experience to engage constructively with the policy and regulatory ecosystem as the voice of the merchant industry. As merchants, we are the first point of contact with consumers. We keep a keen ear out for their concerns and feedback and generate […]
A Slice of the Pie – the MPAI
Should we begin on a slightly philosophical note? To quote a famous someone (Karl Lagerfeld, theGerman designer), “Change is the secret for the next step.” And then to quote another astutesomeone (Bernard Kelvin Clive, the Ghanan author), “Brands and customers alike, do evolve.” The past decade or so has seen a significant shift in the […]
