Operationalising UPI Autopay Interoperability: Readiness and Challenges
MPAI and Razorpay organised the UPI AutoPay Interoperability roadshow in New Delhi and Mumbai. In both cities, participation included payments and policy professionals from OTT, media and entertainment, travel bookings, sports streaming, music streaming, edutainment, subscription-led digital services, and financial services/ lending. The roadshows had a core narrative: interoperability removes merchant lock-in to a single […]
Merchants’ Day Conference 2026: Building Trust in Agentic Commerce
Merchants’ Day, our flagship event, now in its fifth edition, was attended by participants and experts across organisations representing digital merchants, payment processors, card networks, regulators, technology, legal, and academia. The event looked at the opportunities and upcoming governance issues as AI agents start shaping the future of commerce. Agentic AI systems that can discover, […]
Merchant Payments Alliance of India Annual Summit Report 2025
MPAI’s Annual Summit brought together key players across the digital payments ecosystem including merchants, regulators, law enforcement, startups, banks, and technology leaders for a focused conversation on fraud prevention, transaction security, and user trust for a day-long conference.
Briefing Note | RBI’s Report on Currency and Finance 2023-24
The digital payments revolution brought significant benefits to merchants such as reduced costs, faster processing and a larger customer base. Merchants must adopt their payments solutions to meet consumer preferences and enhance customer experience. They must also invest in security measures, stay informed on regulations, and leverage customer data to effectively navigate the challenges posed […]
Briefing Note | Cyber Resilience and Digital Payment Security Controls
The RBI’s Master Directions on Cyber Resilience and Digital Payment Security Controls have significant implications for digital merchants in India. While the Directions are specifically targeted at non-bank Payment System Operators (PSOs), they will indirectly impact digital merchants who rely on these PSOs for payment processing and digital payment services.
Merchant Payments Alliance of India (MPAI) Annual Summit Report
The second Merchant Payments Alliance of India (MPAI) conference brought together subject matter experts, alliance members, industry stakeholders and fintech players from the Indian payments, fraud protection and cybersecurity sectors for a day-long conference.
