Report

Report

Merchants’ Day, our flagship event, now in its fifth edition, was attended by participants and experts across organisations representing digital merchants, payment processors, card networks, regulators, technology, legal, and academia. The event looked at the opportunities and upcoming governance issues as AI agents start shaping the future of commerce. Agentic AI systems that can discover, […]

The digital payments revolution brought significant benefits to merchants such as reduced costs, faster processing and a larger customer base. Merchants must adopt their payments solutions to meet consumer preferences and enhance customer experience. They must also invest in security measures, stay informed on regulations, and leverage customer data to effectively navigate the challenges posed […]

The RBI’s Master Directions on Cyber Resilience and Digital Payment Security Controls have significant implications for digital merchants in India. While the Directions are specifically targeted at non-bank Payment System Operators (PSOs), they will indirectly impact digital merchants who rely on these PSOs for payment processing and digital payment services.

 

The Merchant Payments Alliance of India (MPAI) is a group of like-minded merchants accepting digital payments in an ever-growing payments market in India.