Merchants’ Day Conference 2026: Building Trust in Agentic Commerce

Merchants’ Day, our flagship event, now in its fifth edition, was attended by participants and experts across organisations representing digital merchants, payment processors, card networks, regulators, technology, legal, and academia. The event looked at the opportunities and upcoming governance issues as AI agents start shaping the future of commerce.

Agentic AI systems that can discover, negotiate, and pay on behalf of consumers are no longer theoretical, they are being piloted and deployed. The event was forward looking and examined current frameworks across payments infrastructure, legal and consumer protections that are needed to underpin these systems.