Operationalising UPI Autopay Interoperability: Readiness and Challenges

MPAI and Razorpay organised the UPI AutoPay Interoperability roadshow in New Delhi and Mumbai.

In both cities, participation included payments and policy professionals from OTT, media and entertainment, travel bookings, sports streaming, music streaming, edutainment, subscription-led digital services, and financial services/ lending. The roadshows had a core narrative: interoperability removes merchant lock-in to a single PA/PG combination, and is expected to lift success rates by giving merchants and PAs the ability to route a debit to whichever gateway performs best at that moment. It should over time, lower switching costs and encourage competition between providers.